Insurance Administrator

Regiment Staffing is looking for Insurance Administrator to support one of our client's growing brokerages. This position requires a relationship-oriented individual with strong organizational and analytical skills. You will need to be comfortable in a customer‑facing role with an emphasis on telephone and computer skills.

Responsibilities

• Provide telephonic and email support to clients, handle policy endorsements and amendments, and resolve insurance queries.
• Support the sales and customer service team while providing a superior level of service.
• Manage the claims process from start to finish, including receiving claims, verifying details, communicating with clients, and liaising with insurers.
• Administer policies, manage renewals, and handle client follow‑ups to prevent policy cancellations.
• Administer, support and complete policy changes within our company partner’s portals and websites.
• Adhere to the un...