Insurance Back Office Staff - Benefits Administration

About the Role

We are looking for a detail-oriented Insurance Back Office Specialist to support benefits administration and daily insurance operations. This role involves handling enrollments, policy changes, quoting, account management, and maintaining accurate client records using AMS platforms such as EASE and AgencyBloc.

The ideal candidate has experience working in a fast-paced insurance environment, managing multiple accounts, and supporting U.S.-based clients during night shift hours.

Responsibilities

• Support open enrollment activities and employee benefit updates
• Process terminations, cancellations, and mid-term enrollments accurately
• Manage and maintain assigned book of business
• Prepare insurance quotes and policy-related documentation
• Handle account management and client policy servicing tasks
• Process ACORD forms and supplemental insurance documents
• Ass...