Opportunity Description
Your role
You must love helping people—You're authentic, bold and charismatic when handling customer concerns, and you ensure that all are addressed within the agreed service level. You're great at engaging customers—You take the extra mile to build sustainable customer ties with trust, through open and interactive communication. You're born to find solutions—You come up with efficient fixes and alternatives within the time limits. A...
Insurance Operations Analyst
As Insurance Operations Analyst, you'll be the point of contact of customers, handling concerns, inquiries, policy related requests and complaints. You're expected to address all customer concerns within agreed service level, including administration of necessary/requested adjustments in the customer policies based on existing terms, conditions and guidelines applicable to the policy.
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