Insurance Operations Intern

About us:

OTO.com (automotive financing service marketplace) is a part of CarDekho SEA (India’s biggest digital automotive solutions provider). OTO.com operates the business across Indonesia and initially focuses on new car dealerships and expanding the new business unit for used car financing, re-financing, dealer inventory funding, multifinancing, and auto insurance.

Responsibilities:

• Process and validate insurance applications, policy issuance, endorsements, and renewals.
• Handle customer data entry, documentation, and record maintenance with high accuracy.
• Coordinate with underwriting, sales, and customer service teams to ensure smooth operational workflow.
• Monitor policy status, premium payments, and follow up for outstanding documents.
• Support claims processing by gathering required documents and updating claim status.
• Ensure compliance with internal SOPs, regulatory guid...