Intake Coordinator

Job Title: Intake Coordinator

Location: South Africa

Job Type: Full-Time, Remote

Working Hours: US Hours (9am-5pm EST)

Salary: South African Rand (ZAR)

A compassionate and organized Intake Coordinator is sought to support intake operations in a fast-paced remote environment. The successful candidate will be responsible for answering incoming calls from parents and families, gathering intake information, maintaining accurate records, and determining whether services may be appropriate based on provided information. The ideal candidate possesses strong communication skills, empathy, patience, and the ability to remain calm and professional while managing sensitive conversations.

Key Responsibilities

• Answer incoming calls from parents and families in a professional, empathic, and friendly manner
• Gather and document intake informa...