Intake & Engagement Specialist

Frost Law | Intake & Engagement Specialist

Frost Law, we are a growing Annapolis-based law firm with more than 35 attorneys, nationally recognized for our work in tax, estate, bankruptcy, and business law.

Frost Law is looking for a highly motivated individual who is passionate about creating a positive customer service experience for clients at a busy, hands-on law firm. This position requires immediate learning and execution of intake and engagement processes while managing high-volume inbound and outbound calls in a fast-paced environment. This is an opportunity for someone committed to long-term growth to develop expertise in our core business processes while contributing to a growing team.

• Document Oversight & Compliance: Draft, review, verify, and facilitate the execution of critical legal and financial documents to ensure accuracy and adherence to regulatory standards.
• Billing ...