Intake Specialist

Company: Yampaglia Law
Department: Client Intake & Client Services
Reports To: Intake Manager / Managing Attorney
Employment Type: Full-Time
Hourly Pay Rate: $22.00–$35.00 per hour (based on experience, qualifications, and geographic location)

Position Summary

Yampaglia Law is seeking a professional and client-focused Intake Specialist to serve as the first point of contact for prospective clients. The Intake Specialist is responsible for managing inbound inquiries, conducting initial client screenings, gathering case information, scheduling consultations, and ensuring a positive client experience throughout the intake process. This position plays a vital role in supporting client acquisition and helping the firm efficiently evaluate and onboard new matters.

Key Responsibilities

• Answer and manage incoming phone cal...