Intensive Housing Management Officer

Intensive Housing Management Officer £28,598 - £31,022 | 37 hours | Shrewsbury (Ptarmigan House) Number of Positions: 2 Interview Date: Wednesday, 15th July 2026 Make a real difference where it matters most. At STAR Housing, we're committed to creating a better future-and that means supporting some of our most vulnerable residents to live safely, independently, and successfully in their homes. As an Intensive Housing Management Officer , you'll be at the heart of that mission. The role This is a rewarding, hands-on role where you'll deliver a person-centered housing management service -supporting residents in temporary accommodation and independent living settings to sustain their tenancies and move towards independence. What you'll be doing Acting as the main point of contact for residents Managing tenancies, including sign-ups, reviews and early interventions Supporting residents with rent, benefits, and tenancy sustainment Carrying out property inspections and ensuring homes are saf...