International Voice process (Insurance) - Fresher level/Noida

Job Title: Process Executive / Senior Process Executive Job Description: We are currently seeking Fresher or Senior Process Executive professionals to join our global IT MNC team. As a Process Executive, you will be responsible for communicating with customers from North America, Canada, and the UK, analyzing and processing transactions accurately and on time, documenting all completed transactions, contributing to collecting metrics on processes, maintaining positive working relationships, collaborating with the team to achieve common goals, and resolving issues and concerns swiftly. Additionally, you will be expected to continuously upgrade your skills and take on new or additional responsibilities as assigned. Key Responsibilities: Communicate effectively in English with customers from North America, Canada, and the UK Analyze and process transactions accurately and within specified timelines Document all completed transactions on a daily basis Contribute to collecting metrics on pr...