Intraday WFM Real-Time Analyst: Governance & SLA Oversight

Link-Worldwide is seeking a WFM Real-Time Analyst to oversee and govern third-party operations in a fast-paced environment. The role requires a detailed-oriented individual to monitor vendor performance, ensuring adherence to SLAs and intraday targets.

The ideal candidate has 1–3+ years of experience in WFM RTA/RTM or operations monitoring, with the ability to make quick, risk-based decisions in SLA-driven settings.