Investor Services Lead

About the Role

We're looking for an Investor Services Lead to take ownership of our client-facing operations function during a defining period of growth. This is an exciting opportunity for an experienced operator who thrives at the intersection of fund operations and investor experience and who wants to help shape how a category-defining platform scales.

You’ll lead a team of four, own the end-to-end investor lifecycle, and be the senior point of escalation for complex investor situations. What matters most is your judgement, your leadership, and the bar you set for how the function runs.

What You’ll Be Responsible For

• Leading and developing a team of four Investor Services professionals, setting direction and raising the bar on quality and culture
• Owning the end-to-end investor lifecycle, from onboarding through capital calls, distributions, and reporting
• Acting as the senior escalation point for complex inve...