IT and Digital Support Technician

As IT and Digital Support Technician you will be part of the IT team, working in conjunction with our third‑party IT support provider to help deliver an effective and efficient IT service for all users.

Our 14‑bed inpatient unit, located just minutes from Junction 32 of the M62 in Pontefract, also offers outpatient and community services, including a successful Lymphoedema clinic.

Responsibilities

• Ensure IT support requests are managed and communicated effectively and timely, causing minimal disruptions to users.
• Maintain, administer and directly support hardware including desktop PCs, laptops, tablets and mobile phones.
• Contribute to the development and implementation of IT systems and solutions across the Hospice in both clinical and operational environments.
• Provide application, software, hardware and mobile device support within an IT environment.
• Use excellent knowledge of Microsoft Windows operating sys...