IT Assistant

Job Title: IT Assistant/Executive

Position Overview

The IT Assistant will provide day-to-day technical support to staff, students, and school operations. The role involves maintaining IT infrastructure, supporting classroom technology, troubleshooting hardware and software issues, and assisting with school digital platforms and systems.

Key Responsibilities

• Provide first-level IT support to staff and students.
• Install, configure, and maintain computers, laptops, printers, projectors, interactive panels, and other IT equipment.
• Troubleshoot hardware, software, network, and connectivity issues.
• Support classroom technology and audiovisual equipment during lessons, meetings, and school events.
• Assist in the administration of school ERP, learning management systems, and educational technology platforms.
• Maintain IT inventory, asset registers, and equipment records.
• Support user account creation, passw...