IT Business Analyst (Process Unity)

Noesis is looking for professionals with the following profile:

Main Tasks and Responsibilities:

• Provide functional administration and operational support for the Process Unity platform across multiple entities;


• Coordinate with stakeholders to resolve IT incidents and ensure the continuity of business processes;


• Manage ticket tracking and incident handling using JIRA and ServiceNow;


• Support ongoing maintenance and stability of the system through reporting and data analysis using Microsoft Office tools;


• Contribute to the efficiency of the Center of Excellence by addressing functional requests and operational topics.

Profile:

• Degree in Computer Science or similar;


• Minimum of 3 years of experience as a Business Analyst or in IT Support roles;


• Proven experience in financial or ...