IT Consultant / Senior Client Technical Lead

JOB OVERVIEW

We have a fantastic new job opportunity for an IT Consultant / Senior Client Technical Lead with demonstrable technical skills and certifications in Microsoft cloud technologies, a customer-focussed approach and ability to deal with IT Technical challenges.

Working as the IT Consultant / Senior Client Technical Lead you will act as a bridge between the customer and internal teams, addressing technical challenges, facilitating seamless implementations, and fostering long-term relationships to drive customer satisfaction and retention.

Working in partnership with a customer relationship manager, the IT Consultant / Senior Client Technical Lead will ensure the back office and field engineering teams have the appropriate knowledge to support the client and will be responsible for resolving technical issues outside of their remit.

Working closely with the security and cloud consultancy teams you will guide clients to make imp...