IT Executive

Responsibilities

• Manage user accounts, authentication, and access permissions.
• Enforce IT security policies, including password control and MFA.
• Monitor system access and respond to security incidents.
• Provide Level 1 & Level 2 IT support for hardware, software, and network issues.
• Troubleshoot PCs, printers, Windows OS, and applications.
• Support Microsoft Outlook and company email systems.
• Escalate complex issues to vendors when required.
• Conduct basic user training and IT guidance.
• Install and configure desktops, laptops, and IT peripherals.
• Set up user profiles, shared folders, and network drives.
• Troubleshoot LAN/Wi-Fi connectivity issues.
• Support basic network setup (switching, patching).
• Assist in maintaining servers and overall IT infrastructure.
• Perform routine server maintenance and monitoring.
• Manage backups, patchin...