IT Field Service Technician

Location: Cincinnati, OH
Department: Information Technology
W2
FLSA Status: Non-Exempt

Reports to the IT Manager / Field Operations Lead

Position Summary

The IT Field Service Technician is responsible for delivering on-site technical support across a broad range of IT infrastructure disciplines in the Greater Cincinnati, OH area. This role serves as the primary hands-on resource for break-fix support, structured and low/high voltage cabling, network infrastructure deployment, and technical project coordination. The ideal candidate is a self-starter who thrives in dynamic field environments and can manage multiple priorities with minimal supervision.

Key Responsibilities

Break-Fix & General IT Field Support

• Diagnose and resolve hardware and software issues on desktops, laptops, printers, peripher...