IT Field Technician (Level 2)

Description We are looking for an experienced IT Field Technician (Level 2) to provide hands-on technical support across office technology environments in Hudson, New York. This Long-term Contract opportunity is ideal for someone who enjoys solving end-user issues, maintaining critical systems, and delivering dependable onsite service. The role supports a wide range of hardware, software, connectivity, and productivity tools while helping keep business operations secure and efficient.

Responsibilities:
• Deliver onsite technical support for desktops, laptops, printers, wireless connectivity, mobile devices, video conferencing tools, and other workplace technology.
• Install, configure, upgrade, relocate, and maintain computer equipment and software while keeping asset records accurate and up to date.
• Troubleshoot hardware, operating system, application, and network access issues, resolving user incidents and escalating complex problems through established support ch...