IT Helpdesk Manager

Role: IT Helpdesk Manager

Location: Aylesbury Area, Buckinghamshire (Hybrid Working)

Salary: £40,000 - £50,000

Type: Full-time, Permanent

The Opportunity

Our client is a market-leading IT Provider and they are seeking an experienced IT Helpdesk Manager to lead a team of support engineers whilst remaining actively involved in the technical delivery of services.

This role offers an excellent opportunity for an experienced Senior 3rd Line Engineer, Technical Team Lead, or Service Desk Supervisor looking to take the next step into management. You'll have the opportunity to develop your leadership skills whilst maintaining hands-on involvement in complex technical escalations and service improvement initiatives.

The Role

Leading a team of 6-8 support engineers, you will be responsible for the day-to-day management of the Helpdesk function, ensuring high...