It Helpdesk (Mexicali)

Job SummaryWe are seeking a motivated IT Help Desk Tier 1 (Junior) professional to provide technical support to internal users and assist with maintenance of IT systems, hardware, and infrastructure.
This role is idóneo for candidates looking to grow their career in IT support within a dynamic environment.Key ResponsibilitiesProvide technical support to end users via ticketing system, email, and in personTroubleshoot hardware, software, and network issuesPerform preventive and corrective maintenance on computer equipment and peripheralsInstall, configure, and maintain operating systems (Windows/Linux)Support Office 365 and other company systemsAssist in maintaining IT infrastructure including structured cabling and network componentsDocument issues, resolutions, and proceduresCollaborating with IT team members on ongoing projects and tasksRequirementsEducation: Bachelor's degree in Information Technology, Computer Science, or related field (completed or in progress)Experience: M...