IT Infrastructure & Support Analyst

Our digital solutions team is more than a traditional IT organization. We are a team of passionate, collaborative, agile, inventive, customer-centric, results-oriented problem solvers. We are intellectually curious, love advancements in technology and seek to adapt technologies to drive Staples forward. We anticipate the needs of our customers and business partners and deliver reliable, customer-centric technology services.

Staples’ Remote Infrastructure team provides resilient, scalable infrastructure and technical support across Staples’ core systems, network, telephony, and collaboration platforms. The team supports eCommerce platforms and nearly 200 locations across North America, including corporate offices, supply chain facilities, and retail locations.

The Technical Analyst II provides efficient, timely, and responsive technical support to associates, ensuring reliable operation of end-user systems, network infrastructure, and enterprise applications.

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