IT Japanese Help Desk III

About NCR VOYIX

NCR Voyix Corporation (NYSE: VYX) is a global platform-powered leader in unified commerce for shopping and dining. Combining a flexible, intelligent platform with end-to-end payments capabilities and services developed through its deep industry experience, NCR Voyix empowers retailers and restaurants to accelerate new possibilities for their operations, experiences and business outcomes. NCR Voyix is headquartered in Atlanta, Georgia, and serves customers in more than 35 countries worldwide.

Job Title: IT Tech desk Engineer (Japan) Reports to: Team Lead IT Tech DeskPRIMARY RESPONSIBILITIES • Provide Phone Support for PC client issues e.g. Desktop/Laptop (Mostly Dell Machines) Hardware, Software, OS, Printers, etc too all employees of NCR Globally.• Provide information on IT processes, general how-to queries and known outages.• When a problem is reported, the Tech Desk Engineer must analyse the symptoms, determine the root cau...