IT Operations Manager - (Hybrid - Seattle, WA)

Job Description At Nordstrom, we believe in creating an inspiring and supportive environment where talented individuals are empowered to drive amazing results. As our new IT Operations Manager, you'll guide a large team of professionals to execute strategies that enhance our daily operations and deliver exceptional technical support.

A day in the life...


+ Lead a large, talented team: Hire, mentor, and guide a large team of IT professionals, ensuring they have the tools and resources needed to succeed.

+ Enhance our IT infrastructure: Use your expertise in Microsoft Intune and the Azure platform to manage and optimize our technology stack, ensuring seamless operations.

+ Oversee Helpdesk operations: Take ownership of our IT Helpdesk, focusing on continuous improvement to enhance the user experience.

+ Drive innovation with AI: Identify and implement AI technologies to enhance day-to-day operations and improve productivity.
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