IT Operations Manager

Job Description
The IT Operations Manager is responsible for the stability, security, and day-to-day operational integrity of the company’s production technology environment. This is a hands-on leadership role owning infrastructure, production controls, deployments, and IT service delivery, including helpdesk and end-user support. This role serves as the control layer of IT, ensuring all systems are provisioned, deployed, and maintained through disciplined, auditable processes.

This position owns the “run” environment and production controls but does not own IT strategy, architecture, or application development direction.

Responsibilities:
 • Own and enforce control over all production environments and deployments
 • Approve and govern production releases and deployments
 • Enforce change management, access management, and environment segregation (dev, test, prod)
 • Provision and manage cloud infrastructure in Azure based on approved architecture stand...