IT Operations Monitoring Assistant

We are seeking a responsible and detail-oriented Operations Monitoring Assistant to support a short-term project at our customer's site in Singapore. The successful candidate will be responsible for monitoring operational systems, capturing and escalating alerts, preparing reports, and providing general administrative support.

• Monitor operational systems and dashboards at the customer site.
• Track and record system alerts and incidents.
• Escalate alerts and issues to designated stakeholders via email.
• Extract and compile data from Microsoft Excel spreadsheets.
• Prepare monthly reports on alerts, incidents, and operational issues.
• Perform ad-hoc administrative and operational duties as assigned.
• Maintain accurate records and ensure timely reporting of issues.

• Minimum ITE qualification.
• Basic computer literacy and familiarity with Mic...