IT Operations & Security Advisor Role

Elevate IT infrastructure reliability in the role of IT Operations & Security Advisor at Dialogue. Drive operational excellence and security with advanced support and project management.
Reporting to the Manager of IT Operations & Security, this position focuses on providing Level 2 and Level 3 support for IT applications and security issues. With over five years of experience in IT, you will manage operational processes and ensure compliance with service level agreements (SLAs). You will also mentor team members while leading IT projects, including system integrations and automated deployments.
Key Responsibilities:
• Provide Level 2 and 3 support for IT systems
• Manage and refine operational processes for IT services
• Monitor adherence to service level agreements (SLAs)
• Lead IT projects for integrations and automation
• Mentor and guide team members for high-quality service
Requirements:
• 5+ years in IT with security focus
• Technical skills in Goog...