IT OPS Support Learner

An ITOPS (IT Operations) Intern supports the daily operations and maintenance of an organization's IT infrastructure and systems. The role involves assisting with technical support, troubleshooting hardware and software issues, monitoring system performance, and ensuring smooth IT service delivery. The intern works closely with the IT Operations team to gain hands-on experience in networking, system administration, cybersecurity practices, and user support.

Key Responsibilities:

• Provide first-line technical support to users.


• Assist with installation, configuration, and maintenance of hardware and software.


• Monitor IT systems and report operational issues.


• Support network and system troubleshooting activities.


• Help maintain IT documentation and inventory records.

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