IT Project Operations Lead — Delivery & SLA Expert

iAPPS Pte Ltd in Singapore is seeking an Operation Manager to oversee IT project management and ensure effective handling of service requests and changes. You'll be responsible for managing helpdesk cases, coordinating between teams, and preparing documentation to ensure high-quality operations.

The ideal candidate should possess a Bachelor’s Degree in IT and 2-5 years of project management experience, specifically in managing turnkey IT projects. Leadership and communication skills are essential for this role.