IT Service Delivery Leader: Strategy & SLA Excellence

South Western News UK in Southampton is looking for a Senior IT Service Delivery Manager to oversee key IT functions and support high-quality services to end users. You will manage the IT Service Delivery Team and drive improvements in service delivery.

The ideal candidate will have proven leadership skills, experience with managing service desks, and a strong customer service focus. This position offers a competitive salary, benefits including free travel on SWR services, and opportunities for continuous development.