IT Service Desk Analyst — Global, Multi-Entity Support

Quantuma is seeking an IT Support professional in Kuala Lumpur to deliver first-line support for IT incidents and requests while managing hardware and software assets. The role requires 2+ years in IT support, specifically within professional services, and hands-on experience with Microsoft 365.

Key responsibilities include managing user account lifecycles, ensuring compliance with Information Security Policies, and maintaining detailed records. Ideal candidates will exhibit strong communication skills and the ability to work across time zones.