IT Service Desk Engineer

Yourpany

A well-established and growing organisation with operations across Northern Ireland and the wider UK is seeking to expand its IT function. With a focus on continuous improvement and innovation, the business is investing in its technology landscape and offering an exciting opportunity to join a collaborative and forward-thinking IT team. This is a great opportunity to join apany where IT plays a key role in business success, with real scope for career development across a wide range of systems and technologies.

Your Role
As an IT Service Desk Analyst, you will provide hands-on technical support to business users across multiple sites. Working as part of a small but dynamic team, you will be responsible for troubleshooting issues, maintaining systems, and supporting the rollout of new technologies.

Key responsibilities will include:

Providing end-user support across desktops, laptops and mobile devices. Supporting Microsoft environments...