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IT Service Manager (HKT1707271422)

PEOBASE Ltd

pedder street, central, hk, Hong Kong Island, Hong Kong Full-time June 24, 2026
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Opportunity Description

Responsibilities

  • Manage the client on-boarding process for smooth completion within the agreed timeline.
  • Ensure high quality of client service by clearly defining service scope and continuously carrying out due diligence and other assessment as needed.
  • Deliver training to clients in preparation for handover before service activation.
  • Facilitate interaction between internal stakeholders and customers to organize and execute plans.

  • Proactively drive the resolution of incidents, planned/unplanned changes and ah-hoc client issues requiring additional support and initiate timely escalation to clients and internal parties.
  • Motivate and provide guidance and support to the team by analyzing systematic issues and better managing resources to streamline service management needs.
  • Conduct regular service reviews with customer to evaluate the satisfaction level, collect feedbacks from client, and explore ne...
    • Full-time Computer Occupations

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    Opportunity Details

    Location pedder street, central, hk, Hong Kong Island
    Country Hong Kong
    Type Full-time
    Category Computer Occupations
    Posted June 24, 2026
    Deadline August 03, 2026

    About PEOBASE Ltd

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    PEOBASE Ltd

    pedder street, central, hk, Hong Kong

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