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IT Site Support Specialist II

Advanced Energy

Bukit Mertajam, Penang, Malaysia Full-time June 05, 2026
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Opportunity Description

IT Site Support Specialist role provides support for hardware, software, network and system server, issues encountered by users using their personal computer, laptop, monitors, keyboards, printers, wireless scanners and printers, mobile devices, wifi access and other peripherals, etc. Provide some L2/L3 system support for AE Infra (Server and Infra) when required.


RESPONSIBILITIES:

  • Receives, responds to, troubleshoots, and corrects IT related technical problems from internal customers.

  • Tracks PC problems and resolves them in a prompt and courteous manner.

  • Logs, monitor, resolve and close tickets in the Service Desk Tool.

  • Directs advanced technical problems to the appropriate resource when necessary via helpdesk platform.

  • Works on software installation, update, and configuration as directed by PC Coordinator(s).

  • Works on the installation, configuration, and placement of new PCs, as well as assisti...
    • Full-time Computer Occupations

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    Opportunity Details

    Location Bukit Mertajam, Penang
    Country Malaysia
    Type Full-time
    Category Computer Occupations
    Posted June 05, 2026
    Deadline July 15, 2026

    About Advanced Energy

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    Advanced Energy

    Bukit Mertajam, Malaysia

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