IT Specialist

Kaye/Bassman International Corporation (KBIC) is seeking an IT Specialist to support the continued growth and development of our Information Technology department. As a nationally recognized executive search firm, KBIC consistently ranks among the best in the industry for delivering superior results.

Day-to-Day:

• Provide technical support for end-users and office technologies in accordance with established policies and procedures.

• Manage and support hardware for remote office environments.

• Deploy and retrieve home office hardware for remote users.

• Deliver deskside and MFP printer support.

• Ensure timely resolution of IT support tickets, meeting established SLAs.

• Maintain hardware inventory and facilitate hardware ordering requests.

• Play an active role in developing and implementing IT processes and procedures.

• Prov...