IT Support Agent

WheelHouse IT, the largest Managed Service Provider in South Florida, is seeking a passionate and driven Support Agent to join our dynamic team.

As the entry-level position on our Support Desk, this role provides the opportunity to get started in the field of IT from the ground up.

Our Support Agents play a critical role as our end users' first point of contact, providing friendly, respectful, and knowledgeable service over the phone or through email.

Requirements:

• Passionate about technology with basic technical knowledge Comfortable providing phone support to clients Excellent customer service skills Clear written and verbal communication Capable of working a standard M-F work week (and very occasional nights/weekends) Local to the greater Orlando, FL  area At WheelHouse IT, we offer internal training paths, career planning, and unlimited access to professional training courses to keep our team members up-to-date with th...