IT Support Agent

WheelHouse IT, the largest Managed Service Provider in South Florida, is seeking a passionate and driven Support Agent to join our dynamic team. As the entry-level position on our Support Desk, this role provides the opportunity to get started in the field of IT from the ground up. Our Support Agents play a critical role as our end users' first point of contact, providing friendly, respectful, and knowledgeable service over the phone or through email.

Requirements:

+ Passionate about technology with basic technical knowledge

+ Comfortable providing phone support to clients

+ Excellent customer service skills

+ Clear written and verbal communication

+ Capable of working a standard M-F work week (and very occasional nights/weekends)

+ Local to the greater Orlando, FL  area

At WheelHouse IT, we offer internal training paths, career planning, and unlimited access to professional training courses to keep our team member...