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IT Support Analyst

UL, LLC

Mexico, Mexico, Mexico Full-time June 04, 2026
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Opportunity Description

We are seeking a motivated and detail-oriented Entry-Level Technical Support to join our 24/7 Core support IT team. This role bridges the gap between basic troubleshooting and advanced technical support, handling technical tasks that don't require deep troubleshooting. The ideal candidate possesses a foundation in IT principles, a customer-service orientation, and a desire to learn and grow in a technical environment. This role will involve applying pre-defined solutions, basic configuration changes, and initial incident diagnosis using established procedures and tools.

What you'll experience working at UL:

+ Mission: For UL, corporate and social responsibility isn't new. Making the world a safer, more secure and sustainable place has been our business model for the last 125 years and is deeply engrained in everything we do.

+ People: Ask any UL employee what they love most about working here, and you'll almost always hear, the people. Going beyond what is p...
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