IT Support Assistant (Provisional) - Service Desk

IT Support Assistant (Provisional) - Service Desk
**GENERAL DUTIES**
I.T. Support Assistants support routine operations and problem resolution of computing and/or communications functions at a College or Unit. They work in technical support, applications development, operations, help desk, and similar environments, as well as in the field where equipment may be located.
Work tasks include as:
-Operating, transporting, adjusting, and installing/configuring computing and related equipment
-Communicating with technology users and staff to understand, identify, document and resolve problems
-Performing simple repairs to computing and related equipment.
This job is in CUNY's Classified Civil Service. The full specification is available on our web site at http://www.cuny.edu/about/administration/offices/ohrm/hros/classification/ccsjobs.html
**CONTRACT TITLE**
IT Support Assistant
**FLSA**
Non-exempt
**CAMPUS SPECIFIC INFORMATION**
The Information Tech...