IT Support Coordinator at Dixon Hall

Elevate your technical career as an IT Support Coordinator with Dixon Hall. This full-time role focuses on troubleshooting hardware and software, along with internal IT system management.
The IT Support Coordinator reports directly to the IT Manager and is responsible for providing hands-on support across different Dixon Hall locations. This position requires strong technical skills in Windows 11 Pro, Microsoft 365, and network connectivity. You will assist employees with IT issues via phone, email, and in-person support at various sites.
Key Responsibilities:
• Serve as primary contact for IT related inquiries
• Troubleshoot hardware/software and connectivity issues
• Manage user accounts aligned with security policies
• Set up and configure desktops, laptops, and mobile devices
• Analyze and document user business needs and requirements
Requirements:
• Diploma/degree in IT or related field
• Minimum 3 years of IT support experience
• Proficient in Win...