It Support Engineer

We are seeking a IT Support Engineer for our client, a top service provider renowned for trading and refurbishing used technology, such as cellphones and laptops. This company is dedicated to assisting manufacturers with sustainable practices and plays a significant role in reducing new tech expenses on a global scale. Key Responsibilities - To provide operational support across Alchemy’s estate of devices, network infrastructure, and end user computing related cloud services including health checks and reporting.
- Diagnose and resolve faults in physical and cloud-based services and infrastructure supported by the Technical Operations team - Take ownership of configuring and maintaining Alchemy’s Physical and virtual network infrastructure, including LAN, WAN and Telephony - Maintain the Security integrity of the Technical Operations service portfolio including patching, automated vulnerability assessments, Firewalls, software Security suites and MDM - Proactively educate Alche...