IT Support Engineer {FULLY REMOTE}

Mercury Systems is dedicated to advancing aerospace and defense technology to make the world safer and more secure. Our mission is to bring cutting-edge commercial technologies to the tactical edge, enabling our customers to accelerate innovation and gain decision superiority.
We’re looking for a Technical Customer Support & Repairs Technician to join our team—someone who thrives in a fast-paced, high-tech environment and enjoys solving real-world engineering challenges.
In this dynamic role, you’ll combine technical support expertise with hands-on repair and testing , becoming a key link between our customers, engineering teams, and manufacturing operations.
You’ll work with advanced technologies across embedded systems, RF modules, avionics, and rugged electronics , helping customers resolve issues while ensuring the highest standards of quality and reliability.
Technical Customer Support
Provide first- and second-line support via phone, email, and ticketin...