IT Support Engineer - NES00698

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Location is predominantly Aberdeen City Campus, with visits to our Aberdeen Altens and Fraserburgh Campuses (depending on business requirements)

Salary: £43,974.32 – £46,336.29 per annum, increasing to £45,469.45 - £47,911.73 from 1 September 2026

We are looking for a highly motivated individual who has a strong customer focus, demonstrates good communication, with strong analytical/problem solving skills.

Joining our busy IT Client Service team, the role will perform 1st and 2nd line support for staff queries, taking ownership of requests and technical issues (resolving at first contact or escalating to the wider support teams), as well as creating/reviewing/updating support documentation.

The successful candidate should have experience working within an IT Support environment, using of an IT Service Management tool, as well as troubleshooting client related hardware and software technologies.

Please ...