IT Support Engineer

PFH Technology Group is seeking an IT Support Engineer for an onsite role based in Clonmel, Co. Tipperary. Responsibilities may include, but are not restricted to: Prioritise, manage and responding to helpdesk calls in a timely manner logged on the help desk system; Establish and build on good working relationship with customers Troubleshoot and if required, referral of hardware faults to third parties Where appropriate, assign warranties on hardware to third parties System administration using Active Directory Troubleshoot issues with Windows accounts/mailboxes Troubleshoot system problems, diagnose and solve software faults Install and configure computer hardware and peripherals, operating systems and applications System Administration amend privileges / security permissions on server shares, setup of new shared folders on existing shares Manage pst requests and data requests for staff moves Liaise with third party vendors for softwarehardware installation Deal with how to and inform...