IT Support Engineer (Trading floor)

Company Introduction
Our client is a well-established financial services organisation. They are looking for a  permanent  hands-on  IT Support Engineer (Trading floor)  to join their IT Operations team and provide frontline support to business users, with a strong focus on maintaining a stable and responsive  trading floor setup. This is a great opportunity for someone who enjoys solving technical issues in a high-pressure environment and wants exposure to trading-related support.
 
Job Responsibilities

• Provide first-line IT support to internal users and assist with technical issues across desktops, laptops, phones, printers, trading terminals, and related devices
• Respond to technical requests via phone or ticketing system and ensure timely resolution of issues
• Troubleshoot basic hardware, software, and network problems, and escalate more complex...