IT Support Lvl 1/2 - Apple Environment

You will work on-site to provide support and management of Apple IT equipment.
This field role combines technical expertise, mobility and user interaction in a dynamic environment.

Our client is a recognised player in the management and support of IT infrastructures.
They operate in distributed environments requiring responsiveness and quality of service.

Responsibilities

• Provide local technical support across various sites
• Install and configure Apple equipment (Mac, iPad, peripherals)
• Diagnose and resolve hardware and software incidents
• Perform preventive and corrective maintenance of workstations
• Assist users in the use of IT tools
• Manage interventions independently in the field
• Ensure follow-up of tickets and interventions
• Collaborate with support teams for complex incidents
Full-time Other-General