Opportunity Description
Job Description
- Install, configure and troubleshoot hardware and software systems, including operating systems, applications and network components
- Resolve Level 1 and 2 computer or application issues to local and remote users
- Escalation of Level 3 Application Issues to third-party vendors
- Provide guidance and recommendations to colleagues on best practices for using systems and technologies within the company
- Conduct regular system backups minimize data loss in the event of a system failure
- Maintain IT related Fixed Assets to support onboarding / offboarding process
- Maintain and ensure compliance with all IT / ISO related policies and procedures
- Collaborate with vendors, project leads and users to resolve issues and ensure consistent, viable solutions
- Update the core WordPress, manage plugin license and maintain pages and c...
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