IT Support Specialist

Our client, a growing and dynamic business, is looking for an IT Support Specialist (L2 / Intermediate) to join their IT team. Youll play a critical role in maintaining system efficiency, supporting end-users, and ensuring seamless day-to-day operations across the business.

Whats in It for You?

• Exposure to modern technologies and cloud environments
• Opportunity to grow into Infrastructure or Systems roles
• Supportive, collaborative team culture
• Work on real-world technical challenges that enhance your skills

Key Responsibilities

• Provide second-line support for hardware, software, and network issues
• Troubleshoot and resolve escalated tickets within SLA
• Support Microsoft 365, Active Directory, and user access management
• Handle user onboarding/offboarding processes
• Maintain documentation and contribute to knowledge base improvements
• Collaborate with internal teams ...