IT Support Specialist Needed at Westerkirk

Join Westerkirk Capital Inc. as an IT Support Specialist in Toronto. Utilize your IT skills to deliver exceptional customer service and support across our technology landscape.
This full-time, permanent role will have you reporting to the IT Director and supporting diverse technology functions within a family office environment. Candidates should possess 3-5 years of IT experience and a diploma in Information Technology, coupled with experience in customer-oriented settings.
Key Responsibilities:
• Handle Level 1 helpdesk requests with expertise
• Deploy necessary employee technology and equipment
• Ensure continuity by monitoring systems and networks
• Maintain critical infrastructure and resolve IT issues
• Complete service tickets within SLAs
Requirements:
• 3-5 years of IT experience needed
• Relevant diploma in Information Technology required
• Customer service focus with excellent communication
• Experience with Microsoft Azure and Cisco Meraki...