IT Support Technician

Overview

:
This position's primary responsibility is to provide onsite technical support for the DCAS Testing Center. The candidate will support and maintain computer hardware and software used in the testing center, ensuring reliable operation of all systems in a high-demand environment. This includes installation, configuration, troubleshooting, and maintenance of both Microsoft Windows and Apple operating systems.

Responsibilities:

Provide dedicated onsite support for PC hardware, software, and peripheral devices at the DCAS Testing Center.

Install, update, and maintain computer systems, including Microsoft Windows and Apple macOS platforms.

Troubleshoot and resolve technical issues related to hardware, software, and network connectivity.

Deploy and configure desktops, laptops, handheld devices, and printers.

Perform routine system administration tasks and assist with computer-related services for users.

Full-time Computer Occupations