IT Support Technician

Responsibilities

• Work full time in central London providing first line support to colleagues.
• Log and manage issues through our help desk system while supporting 800 colleagues globally.
• Build and maintain a large fleet of laptops using technologies such as MDT, and follow documented IT procedures including onboarding, Active Directory checks, and office equipment setup.

What we offer

• Mentorship from day one, a clear progression path, and real responsibility early on because we have built an environment where graduates grow fast and make meaningful impact.
• A transparent career structure, regular feedback and three formal performance reviews annually.
• Opportunities to take ownership, develop specialist skills and contribute to key IT projects.
• Intensive onboarding, industry recognised training and funded technical courses as you progress.

Required Qualifications